Hmm... The mugs that survived shipment are very cute and colorful. They also come with stirring spoons to match. However, 5-6 mugs arrived BROKEN... Aawrff!!! I have texted Ciel Hu, and his associate. Hopefully, soon, I will receive replacement mugs, now that his Holiday is over.
It's a shame when vendors DO NOT KEEP THEIR PROMISES!!! I paid $269.00USD for my product. As I mentioned earlier, several mugs were DAMAGED/BROKEN on arrival. Ciel Hu promised to replaced the mugs after his holiday. WELL, THAT DID NOT HAPPEN! What he did do, was to pass this matter on to Loise Li. Not only does she NOT want to replace the items, she only wants to pay me $15.00. THAT's TOTALLY UNACCEPTABLE!!! Then, Loise has also said that another alternative would be to try and find the mugs in the USA. CUSTOMER SERVICE WITH THIS COMPANY IS HORRIBLE!! BUYER BEWARE!! RUN when you see Ciel Hu and Loise Li's name pop up.